Privacy Policy
Last updated: October 13, 2026
This policy explains what information Memoryq collects when you use the Memoryq app for Android and the website memoryq.com (together, "Memoryq"), how we use it, and the choices you have. Questions: support@memoryq.com.
Information you give us
- Account: your username and password. We store your password only as a salted hash; we cannot read it.
- Profile: what you choose to add, such as your first and last name, stage name, city, country, education, hobbies, friends list and profile photos.
- What you post and send: chat and group messages, photos, wall posts, comments, likes, reports you file, and song likes and song requests on Memoryq Radio.
Information created when you use Memoryq
- Calls: who called whom, when, and for how long (your call history). Voice and video travel through our media server in real time so the people in the call can hear and see each other. We do not record calls.
- Live video: when you go live, your video is relayed to viewers in real time. We do not record live streams. The channel name, title and viewer count are shown while you are live.
- Notifications about messages, calls, friends and posts.
- Technical information: your IP address and basic device and browser information are processed so the service can work and stay secure, and may appear in short-term server logs.
Advertising in the Android app
The Android app shows ads provided by Google AdMob. Google may collect and use information such as your device's advertising ID, IP address and app interactions to show and measure ads. You can reset your advertising ID or opt out of personalized ads in your Android settings. Learn more in how Google uses information from apps that use its services. The website does not show ads.
AI features
Memoryq uses OpenAI to summarize public news articles and to write and voice what the Memoryq Radio DJ says. When you request a song on the radio, your display name and the song title may be sent to OpenAI so the DJ can give you a shout-out on air. We do not send your chats, private messages, calls or photos to AI services. AI-written news summaries and DJ lines can contain mistakes.
How we use information
- To run Memoryq: sign you in, deliver messages and calls, show your profile and posts to the people you share them with.
- To keep Memoryq safe: review reports, enforce our Terms, and suspend or remove accounts that break them.
- To run Memoryq Radio, including reading requesters' display names on air.
- To show ads in the Android app.
Who can see your information
- Other people on Memoryq can see your username, profile and the posts you share. Messages are visible to the people in that chat or group.
- Radio listeners can hear your display name when the DJ mentions your request.
- Service providers who help us run Memoryq: our hosting provider, OpenAI (see above) and Google AdMob (Android app).
- When the law requires it, or to protect people's safety.
We do not sell your personal information.
Deleting your account
You can ask us to delete your account and its data at any time:
- On the web: sign in at memoryq.com/me, open your Profile, and choose Ask the admin to delete my account.
- In the app: open your Profile and request deletion.
- By email: write to support@memoryq.com from any address, giving your Memoryq username.
We complete deletion requests within 30 days. We delete your account, profile and photos, remove you from chats and groups, and delete the groups you own. Copies of messages you sent may remain in other people's conversations, and we may keep limited records when the law requires it.
How long we keep information
We keep your information while your account exists. Call history and notifications are kept for a limited time. When your account is deleted, its data is removed as described above.
Security
Memoryq uses encrypted connections (HTTPS) on memoryq.com and stores passwords only as salted hashes. No service is perfectly secure, so please use a password you do not use anywhere else.
Children
Memoryq is not for children under 13, and we do not knowingly collect information from them. If you believe a child under 13 has an account, contact us and we will delete it.
Your choices and rights
You can view and change your profile at any time, remove your photos, and request deletion of your account. Depending on where you live, you may have rights to access, correct or delete your information, or to object to some uses. Contact support@memoryq.com and we will help.
Changes to this policy
If we change this policy, we will update the date at the top of this page. For important changes we will let you know in the app or on the website.